Shop Policies and FAQ

Please read the following information before making an order from lydiahibbing.com. If you do not see the answer to your question below, please feel free to Contact Me  (info@lydiahibbing.com)

Thank you for your interest in my Artwork. I thoroughly hope you have enjoyed your visit to my site and that you have found something to add some brightness to your day!

01

Shipping

REGULAR SHIPPING WORLDWIDE is included in the $30.00 price of my PRINTS ONLY.

 

All orders will be shipped through Canada Post. Most items are ready to ship within 1-3 business days. I will do my best to ship next day whenever possible but if the item is ordered over the weekend it will be sent out on Monday.

If you would like to upgrade to faster shipping methods or registered mail please e-mail me prior to making your payment. Registered mail is available for an additional cost of $15.00 for PRINTS.

Loss or Damage through Canada Post or your Postal Service can occur. Unfortunately I am not responsible for the handling of your purchase once it has been shipped.

02

Returns

 

Within 7 days by exchange only. If for any reason the item you receive is not as you expected, please e-mail me to make arrangements within 7 days of receiving your item. You will be asked to send back the original item. We will notify you after it is back. You will have a credit for the value of the original purchase not including the cost of shipping.

03

Duties and Customs



Duties and Customs are the Buyer's responsibility.

04

Payment

All payments are to be made through PayPal. Prices are listed in Canadian dollars. PayPal will automatically do the currency conversion for you if necessary.​ My  artwork is also available on Etsy. If you would prefer to purchase through Etsy please visit my store HERE.

©Lydia Hibbing 2012, 2016 all rights reserved.